FAQ
Good to know before you go
How do I book a game?
Book your game online at https://fortfun.centeredgeonline.com/ We do also accept walk-ins, just note that their may be a wait depending on availability.
Do I need to fill a room when I book?
You do not need to fill a room unless you want it to be private for your group. If you don’t book the room full, you may be paired with another group who purchases the other tickets for that time slot.
Are we actually going to be locked in a room?
No. Our rooms veer from the traditional idea of an escape room. Instead of simply trying to escape the room, you and your group will try to complete all the puzzles and objectives within the allotted time.. The entrance to each room will remain unlocked, so if you ever feel the need to leave the room, you are welcome to do so at any time.
Am I allowed to bring anything in?
Before the game we will ask all guests to use the free lockers to store all of there personal items. If special circumstances require you to have your cell phone on you, we ask that it not be used to take photos. We want to keep the puzzles secret for everyone else. None of our rooms require any previous knowledge, tools, cell phones, or strength to complete, so no need to brush up on your algebra before your experience.
Can you accommodate large parties or corporate event?
Yes, we absolutely can! Being located at Fort Fun, we have years of experience hosting events from 10 guests to 2000 guests. Give us a call at (970) 472-8000 or email us at havefun@fortfun.biz and talk to one of our dedicated event planners
How early should my group arrive for our game?
Please arrive at least 15 minutes prior to the start of your game for check-in and game briefing. Games will begin exactly at the start time, so arriving late will mean you will not receive the full allotted time. Also expect to spend some time after your game for photos, food, and drink.
Is there an age limit?
There is no strict age limit. Any player under the age of 10 needs to be accompanied by an adult. The recommended age for our experiences is 14+.
What happens if I'm late or need to cancel?
We understand plans change, so reservations can be cancelled up to 72 hours before your game for a full refund. If something changes within that 72 hours we would be more than happy to reschedule your game for a future date and time. Give us a call at (970) 472-8000 if you need to cancel or reschedule.